A simple guide to help your first visit go smoothly — what to bring, what to expect, and how to reach us.
What to bring
None of these are required to be seen — if you don't have them, just come. They simply help your doctor understand your situation faster.
In an emergency, don't wait
None of this preparation is needed. Call 2933 or come straight in — we're open 24/7.
What to expect
Step 1
Before you come
Book ahead by phone or online, or simply walk in during opening hours. No referral is needed for most services — call us if you're not sure which department is right for you.
Step 2
Arriving at the clinic
If you have a confirmed time, please arrive a few minutes early for registration. Walk-ins are registered in the order they arrive.
Step 3
Finding us
We're located at Xero Awr, kasoo horjeedka Masjid Nuur, Hargeisa, Somaliland. Reception will direct you to the right department.
Step 4
After your visit
You'll leave with clear next steps. If you need to follow up, call the clinic and reception will connect you with your department.
Ready to see a specialist?
Call us or request a callback — our team confirms every appointment by phone. Walk-ins are welcome during opening hours.