Straightforward answers about booking, visiting, and getting in touch. For anything specific to your health, our team is always the best source.
Do I need an appointment, or can I walk in?
Walk-ins are welcome during opening hours. Booking ahead — by phone or through our appointment page — helps us prepare for your visit and can reduce your wait.
What are your opening hours?
Saturday – Thursday, 7:00 AM – 12:00 PM and 4:00 PM – 8:00 PM. Our emergency unit is open 24 hours a day, every day, including Friday.
Is the clinic open on Fridays?
Our emergency unit is open 24/7, including Friday. For non-emergency visits on a Friday, please call us first to check.
Do I need a referral to see a specialist?
In most cases you can book directly with any of our departments. If you're not sure which specialist you need, call us and our team will guide you.
What should I bring to my first visit?
Bring any previous medical records, test results, or a list of current medications if you have them. If you're not sure what to bring, just come — our team will guide you through registration.
How do I book an appointment?
Call +252 63 8600 888, or send a request through our appointment page — our team will call you back to confirm a time.
What if I have a medical emergency?
Don't wait for an appointment. Call 2933 or come straight to the clinic — our emergency unit is open 24/7.
Do you accept insurance or specific payment methods?
Payment options can vary by service. Please call us at +252 63 8600 888 to confirm before your visit.
Can I get lab or X-ray results during my visit?
Because our laboratory and digital X-ray are on site, results are often available quickly. Your doctor will let you know what to expect for your specific tests.
How do I reach a specific doctor?
Call the clinic directly, or visit a doctor's profile page to see their focus areas and request an appointment with them.
Don't see your question, or need urgent help?
Ready to see a specialist?
Call us or request a callback — our team confirms every appointment by phone. Walk-ins are welcome during opening hours.